Virtual Customer Service Representative

Full Time Charlotte, North Carolina, USA VirtualVocations

A call center consulting firm has a current position open for a Virtual Customer Service Representative. Core Responsibilities Include: Guiding customers to the best service appointment that fits their needs Reaching doctor’s for patients requiring medical attention Assisting customers by placing orders for goods or services Required Skills: Must display genuinely friendly, engaging, and helpful personality, on and off the phone Handling workload efficiently with professionalism and accuracy are essential Demonstrate the ability to listen and recognize when a call needs to be escalated to a supervisor Ability to create a dedicated work space free from background distractions

AC2019