The Clinical Social Worker, MSW provides biopsychosocial assessment, crisis intervention, counseling, and linkage with resources for inpatients, outpatients, their families and significant others. Leads education and support groups. Provides consultation and training on psychosocial aspects of care as a member of the interdisciplinary treatment team. Serves as a liaison to community programs. Provides psychosocial services for patients and family members of all ages in any patient care setting as assigned by the Social Work Director and/or Social Work Manager. Provides emotional support and education for staff. Assists case managers with complex social situations. Participates on Committees as required.
I. PERFORMS BIOPSYCHOSOCIAL ASSESSMENTS AND TREATMENT PLANNING FOR PATIENTS AND FAMILIES
- In a timely manner, gathers appropriate data and formulates relevant assessment of patient and familys medical, social, and emotional situations using effective interviewing techniques, consultation with healthcare team and chart review.
- Establishes and periodically revises the treatment plan on the basis of comprehensive and ongoing psychosocial assessment of patient/family’s concerns, strengths, needs, clinical impressions, and issues specific to spiritual and cultural values.
- Appropriately gathers data reflective of the patient’s and family’s developmental stages. Effectively incorporates data including age-specific needs into assessment and treatment planning for patients of all ages.
II. Provides direct clinical services, which may include individual and family counseling, crisis intervention, facilitating education and support groups and linkage with resources to patients, families, and staff as indicated by biopsychosocial assessment and treatment plan.
- Establishes rapport, communicates effectively and empowers patients/families with diverse cultural norms and spiritual values to maximize and/or develop productive coping mechanisms, behaviors and thought processes.
- Identifies and effectively deals with resistance and conflict in work with clients (including patients, families, healthcare team members and community representatives). Appropriately intervenes to decrease tension and assist clients in evaluating non-productive behaviors, thought processes and coping mechanisms.
- Demonstrates self-awareness by recognizing and monitoring the effects of personal values, boundaries, sensitivities and emotions. Flexibly and effectively intervenes with emotionally charged issues, conflicts and atypical situations.
- Demonstrates knowledge of community resources. Effectively educates patient/family about community resources, and provides linkage between patient/family and appropriate services for the population served.
III. Documents in the patient record and other hospital/ department records in an accurate, concise, and timely manner.
- Maintains accurate, current, legible patient records using approved forms and format. Documents all assessments, plans, interventions, patient/family involvement, outside agency communication, interdisciplinary contacts and case closure according to social work and patient care area standards.
- Complies with all documentation and reporting requirements for risk management, mandated reporting and other medical/legal situations, in a manner consistent with confidentiality regulations and department standards.
- Records activity statistics in accordance with department standards. Consistently submits complete and accurate reports and statistics within 24 hours of stated deadline.
- Submits patient billing forms, miscellaneous department and personnel forms (e.g., time cards, time off/schedule change, reimbursement, continuing education, LOA requests), and other information requests or reports to the department, other departments, and community agencies in a complete, accurate and timely manner.
IV. Establishes and maintains positive, effective relationships with other hospital departments, medical staff and community representatives.
- Interprets clinical findings, promptly communicates assessment and treatment plan updates, and provides effective consultation on patient care issues to health care team and agency representatives, adhering to confidentiality guidelines.
- Responds quickly to requests, flexibly adapts to changing priorities, and keeps other departments informed of progress on patient referrals and other work activities to ensure efficient coordination of activities.
- Develops positive, productive relationships with healthcare team members and representatives of community agencies, effectively collaborating on process improvement activities and staff/community education.
V. Fosters an environment of mutual support and professional excellence throughout the Social Work Department.
- Actively builds positive relationships throughout the department. Uses effective interpersonal communication skills with department social workers, supervisors and support staff to resolve conflicts and sensitive situations.
- Flexibly adapts to changes in the work environment, resolves issues related to assignments and departmental functioning in a timely, positive and effective manner. Demonstrates a commitment to teamwork, by willingly accepting responsibilities and performing assignments beyond the immediate scope of routine duties.
- Actively participates in department activities including regular staff meetings, supervision, committees and task forces.
- Meets all applicable department standards for productivity, annual competency validation, safety education, licensure, and departmental performance/process improvement.
- Provides effective orientation, work direction, functional guidance and case consultation to interns and less experienced social workers.
MINIMUM POSITION REQUIREMENTS
- Master’s degree from a program accredited by the Council on Social Work Education.
- Current registration as an Associate Clinical Social Worker; or able to obtain California registration as an Associate.
- Clinical Social Worker within six months of employment, and continuous pursuit of LCSW until licensure is granted within two years of obtaining supervised hours.
- Experience in a healthcare setting is preferred.
- Strong clinical skills in biopsychosocial assessment, crisis intervention, counseling, interdisciplinary collaboration and linkage with resources.
- Knowledge of child, elder and dependent adult abuse and domestic violence reporting requirements and other significant regulations affecting clinical social work practice (e.g. Tarasoff, patient-psychotherapist privilege).
- Knowledge of suicidal behavior, and the skills necessary to assess lethality, and to develop appropriate treatment plans.
- Knowledge and understanding of human behavior and communication, psychotherapy, case management, and the influence of cultural and spiritual values in social work practice.
- Knowledge and skills necessary to provide psychosocial care appropriate to the age-specific needs of newborns, children, adolescents, adults and elders.
- Knowledge of individual and family development over the life spans.
- Demonstrated ability to effectively communicate, both verbally and in writing. Work is performed with many interruptions.
- Must demonstrate strong interpersonal and organizational skills, to work effectively in a fast-paced environment with rapidly changing priorities and competing demands.
- Must be able to occasionally flex time to handle emergencies.
- Must participate in after-hours on-call rotation.
- Must work weekends, holidays, and other shifts as assigned.